Administration Officer – RTO / Employment Services

Prestige Staffing Solutions is a Not-For-Profit Organisation comprising of multiple business divisions including Group Training Organisation and Labour Hire Organisation, Self-Employment Assistance Program and Workforce Specialist Provider. We work with some of the best Registered Training Organisations and Employers to achieve our vision of creating exciting career pathways for young people to discover.

We are looking for a super star Administration Officer to join our join our friendly enrolments team and to join the Self Employment Assistance Program team. The Self-Employment Assistance program is an exciting initiative that helps individuals turn a business idea or existing small business into a viable business. This is an excellent opportunity for someone who enjoys working in a dynamic and fast paced Government services and RTO environment.

Duties will include but are not limited to:

• Answering phone calls & general email enquiries
• Registering enrolments and checking eligibility
• Data entry of enrolments, training plans, class rolls and entering completed units
• Ensuring all documentation has been correctly assessed and is compliant with our internal processes
• Supporting both staff and students with our Learning Management Systems
• Filing, scanning and photocopying
• General administration support
• Ensuring process compliance with departmental guidelines

About you:

• Workforce Australia and aXcelerate experience will be VERY highly regarded
• You are a well presented, self-motivated individual, enthusiastic with exceptional interpersonal and customer service skills
• You have great attention to detail, accurate data entry and typing skills
• Demonstrated ability to effectively manage and influence a diverse range of conflicting priorities and multiple stakeholders
• Excellent written and verbal communication skills is essential
• You can manage competing priorities by achieving deadlines and going over and beyond what is expected
• The ability to support a growing team in a busy environment is essential
• You have excellent computer literacy skills (MS Office)
• Minimum of 1-2 years previous experience working within Workforce Australia or a Registered Training Organisation

This position is flexible for either full-time or part-time employment and has WFH flexibility starting at the end of the month. Please APPLY now with your resume and a covering letter, outlining your suitability for the position. Interviews will be held in our head office in Southport on the Gold Coast or virtually via ‘Teams’.

Applications to be sent to Emilee at hr@prestigestaffingsolutions.org.au

‍