July 2025 Release

Hey RTOPilot community,

July has been packed with improvements that make RTOPilot more flexible and user-friendly. We've focused on giving you better control over your billing processes, making historical data more useful, and streamlining everyday tasks with better search and usability features.

What's new

Improved User Experience

New Search Capabilities

Search bars have been added to all top-level tables, making it much easier to find specific students, classes, or records quickly.

Better Table Management

We heard your feedback - everyone wants to see more data on a page!

• Rows per page increased to a maximum of 500 entries
• Default display for top-level tables set to 100 rows
• No maximum height restriction on class enrolments card for better visibility

Better Student Communication

Student AVETMISS Profile Reminders

Students who need to complete their profile information before class will now receive additional automatic reminders which will increase student completion rates and improve data quality across the system.

Reply-to Emails

Your RTOPilot organisation email has been added as the default reply-to address in emails sent to students. This will help students get the support they need if they reply to any emails sent through RTOPilot.

Markdown Support

Course and Class descriptions now support markdown formatting, giving you more control over how key information is presented to students.

Learn more about markdown formatting: https://markdownguide.offshoot.io/basic-syntax/

Flexible Corporate Billing

Include Individual Enrolments in Corporate Invoices

You can now select individual enrolments and include them in corporate booking invoices. This gives you much more flexibility when managing unique billing scenarios.

Configurable Certificate Delivery

We now allow you to choose whether RTOPilot will withhold corporate booking certificates from being sent to students if the enrolment hasn't been paid for via invoice. This gives you better control over certificate delivery and payment compliance.

This new setting is available under 'Settings' -> 'Enrolments' -> 'Behaviour' in the Admin Portal.

Historical Data Management

Certificate Generation from Imported Training

You can now also generate certificates on imported historical training data. If you've imported or migrated training records from other systems, you can now issue certificates from that historical training.

Imported Student Data Display

The student table now displays imported AVETMISS information, giving you a complete view of both current and historical training records in one place.

Minor Improvements

• Our LLN assessment is now built directly into the student enrolment flow
• Class templates with VET units allow for other certificates to be issued by default (beyond SoA)
• Extended class cutoff date options
• Improved feedback for USI authorisation failures
• Failed RTOPilot billing attempts are now automatically retried
• Admins receive in-app notifications if billing has failed

Bug Fixes

We've also addressed several issues this month based on your feedback:

• Fixed date of birth fields not working in modals
• Properly randomised LLN questions
• Prevented refunds for leads when sessions expire
• Fixed trainers not being included when classes and sessions are duplicated
• Corrected price visibility issues for corporate booking classes
• Fixed name prefill functionality on new unit modal
• Students not enrolled in Statement of Attainment courses (e.g., VOCs) are no longer prompted to complete AVETMISS data collection
• Enrolments for non-Statement of Attainment courses are no longer included in AVETMISS exports
• Imported/migrated students can now update their USI information

We're committed to making RTOPilot the most reliable and user-friendly training management system for RTOs. As always, your feedback drives our development, so please continue to share your thoughts and suggestions through our in-app feedback channels or via WhatsApp.

Looking forward to sharing more updates with you soon!

Try now for free

Your support means a lot to us

We're a small team with big ambitions for RTOPilot - but we need your support. If you think what we're doing is cool, find it useful, or you want to help support our future development plans, please share this newsletter with other RTOs in your network.

Thanks for being part of the journey.

Manning
Founder, RTOPilot