March 2025 Release

Hey, it's Manning.

In March we shipped some exciting updates and a whole host of improvements to RTOPilot.

What's new

Admin Dashboard

We've launched a comprehensive dashboard showing statistics on enrolments, revenue, and certificates over different periods. The dashboard also highlights enrolments that may require action from you as administrators - giving you a complete overview of your RTO's performance at a glance.

Webhooks

We've introduced webhooks that allow RTOPilot to seamlessly connect with your existing systems. This powerful feature enables real-time data exchange with your LMS platforms, CRM systems, accounting software, and other business tools.

With webhooks, you can:

• Automatically sync student information with your LMS when new enrollments occur
• Trigger custom notifications in your communication tools
• Update your CRM when student statuses change
• Create automated workflows between RTOPilot and virtually any API-enabled service

This integration capability means RTOPilot can now fit perfectly into your existing technology stack without manual data transfers.

Email Communication Log

We've added a comprehensive email log that shows you a record of all communications sent to students on behalf of your organisation. Admins can now easily verify when emails were sent and confirm delivery status by filtering with student email addresses.

This provides peace of mind and helps troubleshoot any communication issues your students might face.

Booking Page Enhancements

We've made several improvements to our booking pages based on your feedback to create a more intuitive enrollment experience:

• Removed repeated information and simplified layout
• Session addresses are now more prominent for easier location identification
• Added intuitive icons to improve visibility of important information
• Website booking widget now automatically adapts to your website's background color
• Other minor copy and style improvements

These refinements create a more seamless enrollment experience while maintaining all the essential information your students need.

Payment Management

• Student payments and RTOPilot billing are now consolidated under a single Payments page
• Promo codes can now be entered at checkout (promo code management coming soon)
• Added a new RTOPilot billing section to manage fees for externally paid enrolments

UX Improvements

• Sidebar items now highlight based on your current location

• Added page titles for all pages (names in the tab)

• Added resource type names to detail pages for easy identification
• Class template colours are now randomly selected to help provide context and colour associations on the calendar

Student Management Improvements

• Admins can now edit/request updates for all student fields
• Verification emails now automatically log users into RTOPilot
• Added an individual page to view enrolment leads with detailed status information

Bug Fixes

• Fixed issue where onboarding would fail when privacy policy and terms of service documents are included
• Enhanced calendar loading performance
• Fixed USI verification issues, including proper handling when the USI service takes too long to respond
• Added Swahili to available languages
• Corrected class dates on transfer emails
• Fixed student class tabs flickering in Student Portal
• Now hiding cancelled enrolments for students in student portal
• Resolved token issue that resulted in users not being able to log in
• Fixed bug where invalid USIs could be entered into the system by students or admins
• Organisations with a mismatch between ABN and org code with ASQA will no longer error submissions, and will instead prevent enrolments

We're committed to making RTOPilot the most reliable and user-friendly training management system for RTOs. As always, your feedback drives our development, so please continue to share your thoughts and suggestions through our in-app feedback channels or via WhatsApp.

Looking forward to sharing more updates with you soon!

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Your support means a lot to us

We're a small team with big ambitions for RTOPilot - but we need your support. If you think what we're doing is cool, find it useful, or you want to help support our future development plans, please share this newsletter with other RTOs in your network.

Thanks for being part of the journey.

Manning
Founder, RTOPilot

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